Privacy policy

Enquiry details

The key details for an enquiry are your company, a contact method, the type of goods and the warehousing or service you require. Depending on the enquiry, these may be supplemented by the timeframe, quantity, phone number and a message.

Online enquiry form

Your entries are sent through Formspree to Martin at martin@rudolfhartmann.it only when you submit the form. The enquiry includes your business and contact details, information about goods and services, and your message. Filling in the form alone does not send these details.

Direct email remains available

The public contact address remains info@rudolfhartmann.it. An email link opens your email application. A message prepared there is only sent when you send it yourself.

Only the information needed

Initially, please provide only the details we need for your enquiry, without sensitive personal information or confidential documents.

Your preferences and withdrawal of consent

We store your preferences, version, timestamp and expiry in this browser for six months so that we can respect your decision. The legal basis is Article 6(1)(c) GDPR in conjunction with our accountability obligations; the necessary storage falls under Article 122(1) of the Italian Data Protection Code.

You can change or withdraw your consent at any time with future effect through ‘Cookie settings’ at the bottom of each page. This does not affect processing carried out before withdrawal. Your preferences apply only to the browser concerned and must be set separately on other devices.

Statistics with Google Analytics 4

With your consent, we analyse which pages are used and how visitors navigate our website. We record page views, language, general device and browser information, form starts, scroll depth, contact clicks and successfully submitted enquiries. Cookie identifiers can associate visits with a browser. Google also processes technical connection data such as the IP address.

We do not send form contents, names, company details, email addresses or phone numbers as measurement data. Phone and email clicks indicate only an intention to contact us, not a completed call or a sent message. Google signals and personalised advertising are not enabled.

Measuring results with Google Ads

If you allow both analytics and advertising, we import confirmed enquiry events from Google Analytics into Google Ads. This measures whether an ad click leads to a successfully submitted form enquiry. Google may process advertising click identifiers, cookie identifiers, timestamps and technical connection data. A page view or a click on ‘Submit’ alone does not count as a successful enquiry. With analytics consent alone, successful enquiries are recorded only for statistics and are not sent as a Google Ads conversion goal.

We use neither remarketing nor enhanced conversions based on contact details on this website. No form contents or hashed customer details are sent to Google. Phone and email clicks are not treated as equivalent enquiry goals.

Management through Google Tag Manager

Google Tag Manager manages the permitted measurement services and loads only after you consent to analytics. Advertising measurement also requires your consent to advertising. With advertising consent alone, we load no Google measurement services. Google may process technical connection data when loading. Before the relevant consent, we do not send even cookieless measurement signals to Google.

The legal basis for optional analytics and advertising measurement is your consent under Article 6(1)(a) GDPR and, for access to your device, Article 122(1) of the Italian Data Protection Code. Visiting, scrolling or sending an enquiry does not constitute consent.